All data Nirva has collated about our patients and subscribers to our e-Newsletter has been gathered promptly.Nirva is 100% committed to the protection of its users’ privacy. Here, you can read more about what data our company collects from visitors to its site, and exactly how this information is used.
Nirva will collect certain information about you during the course of its business via the following means:
We take measures to ensure that your information is held responsibly. This is how we may use it:
l for internal record keeping; l for the improvement of our products and services; l for the occasional sending of promotional emails about new services or other information we feel you may be interested in; l for the customisation of our website where relevant.
Your contact information may be used to communicate with you about your treatment or to send you information and marketing material as part of our legitimate interest in promoting our business. You may request that this ceases at any time; you can also ask that your information not be used in this way from the beginning.
Nirva does not disclose, give, sell or transfer personal information about our visitors without prior consent or unless required for law enforcement or statute. This information is not shared with any third parties save for our email marketing partners and software providers for our clinic system (Constant Contact and Private Practice Software) who send out the emails we create.
You can contact us regarding all matters relating to the business either by mail to the above address; or by telephone.
Your email address may be used to send you advice about your current or past treatment, to process any orders from you, to send you an invoice, to accept payments from you or to issue refunds where needed or to send you information about our business. This information is kept to allow Nirva to meet its contractual obligations to you.
All information that you share with us will be stored in a secure cloud-based system and used only in connection with the work of Nirva. It will never be shared with anyone else under any circumstances. This information is processed to enable us to meet our legal obligations.
Cookies allow web applications to respond to you as an individual user. However, they are not used to identify you personally. A cookie in no way gives us access to your computer or any information about you other than the data you choose to share with us. Cookies are just there to make the site work better for you, as they:
l store settings, so you don’t have to keep re-entering them whenever you visit a new page; l store information you’ve given (e.g. your email address) so you don’t need to keep entering it; l monitor how you use the website so we can make sure it meets your needs.
To learn more about cookies and how to manage them, visit AboutCookies.org We use Google Analytics to collect information about how people use this site. This is to make sure it’s meeting its users’ needs. It also helps us to understand how we can improve. We do not collect or store your personal information (e.g. your name or address), so this information cannot be used to identify who you are.
Information for marketing purposes will be kept until you ask for it to be removed. If you ask, it will be removed immediately after receiving the request. Financial information is required by law to be kept for seven years. This will include your contact information as invoiced.
We never have and never will share or sell your information to any third party unless required by law.
You can request to remove any information we hold about you. Suppose you ask us to delete all of your contact information thoroughly. In that case, any bookings or appointments in the system will be cancelled as a result, as well as access to advisory information contained in e-books.
You have the right to request a copy of the information we hold about you. We will honour this request as quickly as possible. Please email us at the address on this website. Depending on the information requested, we may charge a small charge for this service.
We want to ensure that your personal information is accurate and up to date. You have the right to correct your information; if any information we hold about you is wrong, please notify us, and we will amend it to be accurate.
Note: if you wish us to remove all data relating to you, you will no longer receive e-Newsletters, updates, or information about our events, products, offers and initiatives, which are all a part of the business to raise awareness of the benefits of Ayurveda for you. Nirva will treat your information with the utmost respect and keep you informed at every stage of your relationship. Please contact us if you have any concerns, and we will clarify anything unclear.
Nirva does not disclose, give, sell or transfer personal information about our visitors unless law enforcement or statute requires.