Privacy Policy

All data Nirva has collated about our patients and subscribers to our e-Newsletter has been gathered promptly.Nirva is 100% committed to the protection of its users’ privacy. Here, you can read more about what data our company collects from visitors to its site, and exactly how this information is used.

What information do we collect?

Nirva will collect certain information about you during the course of its business via the following means:

  1. Newsletter sign-up (this includes the patient’s email address)
  2. Contact forms (this includes the patient’s name, email &telephone number)
  3. Site usage tracking

How will we use this information?

We take measures to ensure that your information is held responsibly. This is how we may use it:

l for internal record keeping; l for the improvement of our products and services; l for the occasional sending of promotional emails about new services or other information we feel you may be interested in; l for the customisation of our website where relevant.

Your contact information may be used to communicate with you about your treatment or to send you information and marketing material as part of our legitimate interest in promoting our business. You may request that this ceases at any time; you can also ask that your information not be used in this way from the beginning.

Nirva does not disclose, give, sell or transfer personal information about our visitors without prior consent or unless required for law enforcement or statute. This information is not shared with any third parties save for our email marketing partners and software providers for our clinic system (Constant Contact and Private Practice Software) who send out the emails we create.

You can contact us regarding all matters relating to the business either by mail to the above address; or by telephone.

Your email address may be used to send you advice about your current or past treatment, to process any orders from you, to send you an invoice, to accept payments from you or to issue refunds where needed or to send you information about our business. This information is kept to allow Nirva to meet its contractual obligations to you.

All information that you share with us will be stored in a secure cloud-based system and used only in connection with the work of Nirva. It will never be shared with anyone else under any circumstances. This information is processed to enable us to meet our legal obligations.

What is site tracking?

When you visit our website, you will be asked whether you agree to the site’s use of cookies. A cookie is a small file that asks permission to be placed onto your computer’s shared drive. You can choose to accept or decline cookies. Most web browsers automatically accept them, but you can modify your browser setting to decline cookies if you prefer. There are also cookies that store basic data on your interactions with Webflow, the content management system operated on this website.

Cookies allow web applications to respond to you as an individual user. However, they are not used to identify you personally. A cookie in no way gives us access to your computer or any information about you other than the data you choose to share with us. Cookies are just there to make the site work better for you, as they:

l store settings, so you don’t have to keep re-entering them whenever you visit a new page; l store information you’ve given (e.g. your email address) so you don’t need to keep entering it; l monitor how you use the website so we can make sure it meets your needs.

Once you agree to use cookies, the small files are added. You are free to manage and/or delete these as you wish. Please note that if you do not consent to cookies, your browsing experience will be affected.

To learn more about cookies and how to manage them, visit We use Google Analytics to collect information about how people use this site. This is to make sure it’s meeting its users’ needs. It also helps us to understand how we can improve. We do not collect or store your personal information (e.g. your name or address), so this information cannot be used to identify who you are.

Access to, removal and correction of your information.

Information for marketing purposes will be kept until you ask for it to be removed. If you ask, it will be removed immediately after receiving the request. Financial information is required by law to be kept for seven years. This will include your contact information as invoiced.

We never have and never will share or sell your information to any third party unless required by law.

You can request to remove any information we hold about you. Suppose you ask us to delete all of your contact information thoroughly. In that case, any bookings or appointments in the system will be cancelled as a result, as well as access to advisory information contained in e-books.

You have the right to request a copy of the information we hold about you. We will honour this request as quickly as possible. Please email us at the address on this website. Depending on the information requested, we may charge a small charge for this service.

We want to ensure that your personal information is accurate and up to date. You have the right to correct your information; if any information we hold about you is wrong, please notify us, and we will amend it to be accurate.

Note: if you wish us to remove all data relating to you, you will no longer receive e-Newsletters, updates, or information about our events, products, offers and initiatives, which are all a part of the business to raise awareness of the benefits of Ayurveda for you. Nirva will treat your information with the utmost respect and keep you informed at every stage of your relationship. Please contact us if you have any concerns, and we will clarify anything unclear.


Nirva does not disclose, give, sell or transfer personal information about our visitors unless law enforcement or statute requires.

Other websites

Our website contains links to other websites. This privacy policy applies only to this website. Please note that once you have used these links to navigate away from our site, we do not have control over them and, therefore, cannot be held responsible for the protection and privacy of any information you provide to these other sites. These sites may also use cookies over which we have no control. We advise checking the privacy statements of other websites you visit.

Changes to the privacy policy

We keep our privacy policy under regular review, and we will place any updates on our website. Please return to this page in the future to ensure you agree to any changes that may have been made. If you have any concerns about your privacy at Nirva, please email us at